In home computer repair and training service. We specialize in virus and trojan removal, hardware repair & upgrades, speeding up your computer, data backup and recovery, Parental Control Software and training. We are a Microsoft Partner.
Keywords: computer repair, Canton, Stark County, laptop repair, computer services, in home computer repair, virus removal, data recovery, computer support, laptop repair, PC repair, computer training, dell, ibm, compaq, gateway, hp, anti virus, anti-virus,
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Interview Q&A
How long have you been in business?
Since 1998!
What is your primary product or service?
Home user computer support. Computer troubleshooting, wireless networking, computer upgrades, computer training. Our core niche is Parental Control Software installation, training and support.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
My husband is a Network Engineer for the last 20 years. We use to own our Internet Service in the late 90's. He has worked for IBM, Dell, HP, and Unisys. We have always had a lot of computers and equipment around the house.
In addition my son who goes to Mount Union College took the Cisco classes at GlenOak. So we are all a little on the geeky side.
How do you differentiate yourself from other businesses in your category and area?
We focus on Parental Control Software. There is hundreds of parental control software vendors out there and all do certain things good or at least OK. We constantly research the software and recommend, install and train parents on the software. A lot of the software we recommend and use is free.
How many locations do you have and do you have plans to expand?
We do this out of our home. No we do not plan on expanding. Currentlly it is my son and I. I also have a 2 and 11 year old at home, while my oldest goes to Mount Union and plays baseball for them.
Provide detailed directions to your location
We come to your home and work on your computer on site. If it is really bad we may take it to our home repair shop.
What type of payments do you accept?
Cash, Check, Credit Card
Which areas do you service?
We do Parental Control Software Seminars in a 3 county area. We try to stay in Stark county for computer repair services.
Who owns your company or runs daily operations?
Julie Ross
What are your hours of operation?
9-9 Monday - Friday
9-6 Saturday